The changes in the world in the field of Security and Safety have become more and more visible in recent years.
- Organized crime, terrorism, undermining and violence force the government, companies and individuals to be much more alert.
- Organizations change, become more open. More a network than a hierarchy.
- Systems have become more complex, which increases the risk of mistakes (Human Error).
In addition, people’s confidence in technology has grown so that we as a person (especially in situations where the stress increases) make less use of our healthy, critical mind.
This is unfortunate and unwise because people are pre-eminently suitable to perceive and to (un)consciously recognize signals from feeling that are possibly related to the behaviour of malicious or developing dangers. Practice shows that many of these valuable observations are not shared or are insufficiently shared, and therefore are not converted into increasing the security and safety picture and the associated action perspectives.
One of the answers to this development is pro-actively approaching Security & Safety.
- Security – The often reactive security measures are increasingly being converted to proactive measures. Also because it is becoming increasingly clear that digital (reactive) security methods in particular do not offer the promised results. The question; “What do we want to protect and how do we do that?” becomes more complex (read: unpredictable) because malicious people use the physical, human and digital gateways – and all combinations of these – to steal valuable goods and knowledge or to damage them. bring. Virtually every crime is prepared and often supported by an organization itself (insider threat) This means that malicious parties sometimes show visible behaviour (even digital) at a very early stage of selecting their target. In order to reduce the chance that malicious parties actually reach their goal, the early recognition of this behaviour and anticipating this is the key to proactive success.
- Safety – The exclusion of risks has not been working for a long time. What is true in the banking sector and production environments is also true in all sectors of the economy. We see the same influences of increasing complexity there. This problem is unsolvable, but fortunately there is much to do with the concept of the High Reliability Organization (HRO). The core of this approach is based on the FSORE basic principles that focus on early detection of errors, withstanding simplification, attention to operations, strengthening resilience and respect for expertise.
Human-based Security and Safety
Within IBISS, people play a central role in Security and Safety. By “human” we mean security officers, employees and other parties involved: from reception staff to HR staff, from neighbours to ER officers and from all other employees to suppliers, customers and management. It is important to use the perception and thinking power of all these people.
Human beings have unique skills to detect (vague, gut) signals, make complex decisions and make decisions. IBISS makes it possible for these people to contribute to Security and Safety by sharing and working with them. IBISS makes clever use of technology to collect and display observations and experiences in a simple way.
As a result, man has sufficient cognitive capacity to be aware of Security and Safety aspects. So that the organization and people know what situation they are in, can make well-considered decisions and know what the effect is of operations at the operational, tactical and strategic level of themselves and of “others” now and in the future.
Information in IBISS
A frequently ignored question is “what do we mean by information?”. What is the definition? Often information is spoken in the line of “data-information-knowledge” (and sometimes even wisdom behind it), the very well-known DIKW.
Information here is then a higher form of data and the basis for knowledge and thus again the basis for making wise decisions. It is therefore assumed that information itself has intrinsic value.
This interpretation has been heavily fuelled over the past 60 years by digitization, the availability of databases, an explosion of sensors and other methods to generate huge amounts of data (figures and images) and digital methods for mining them. This often involves finding facts or proof by means of statistical / analytical methods.
However, there is another definition of information that is much more prevalent from biology, ecology and cybernetics management. In it, information is defined as that which causes some change (including action) in the system. There can still be so much data / information available, if nothing is done with it or if it does not take action, the information is useless. This is not about facts or evidence, but about meaning and influence.
We can summarize this as follows:
There are two definitions of information in the (scientific) world. One in which information itself has intrinsic value (information is valuable) and one in which something that causes change or action is called information (information that does change is valuable).
In IBISS we bring together (for the first time) both forms of information to be able to actually realize Information-Based Action and a High Reliability Organization in the field of Security & Safety.
The science behind IBISS
IBISS is based op scientific work by
- Mica R. Endsley on Situational Awareness
- James Reason on the Swiss Cheese Model
- Fishbein and Ajzen, theorie on planned behavior
- TNO on abnormal behavior
- Joseph Luft and Harry Ingham, the Johari Window
- Erik Hollnagel on resilience and safety thinking
- Karl Weick on sensemaking and managing the unexptected
- Cynthia Kurtz and StoryConnect on participatory narrative approaches to inquiry
Their insights and theories have been incorporated into the IBISS Toolset to make them practically applicable for companies and governments. Theory is beautiful, but applying theory is what IBISS is all about.
Information Based Action and High Reliability Organizing
IBISS is therefore a practical and scientifically based elaboration that enables information driven action and high reliable organization. Working with observations and experiences is the spinal cord within IBISS, as a result of which IBISS pro-actively safeguards many activities and can develop proactive safety. The figures below show an overview of the entire IBISS approach. The figure on the left gives a cyclic overview of the 15 proactive IBISS tools for increasing Security and improving Safety. And the figure on the right contains the same toolset in tabular form.
Click on the figures to zoom in
IBISS provides evaluation tools at operational, tactical and strategic level with which Security and Safety threat is detected early within an organization. It thus offers a unique integrated support for a proactive security strategy.
IBISS involves and motivates employees to make an active contribution to safety in a low-threshold manner and gives the data of technical security systems a proactive value. This process is secured, among other things, by setting up a communication loop through which employees are and remain involved.